Create a Program in Cemantica
You can create a new Program directly from the Programs board by clicking on New.
Watch a short demonstration for an overview of how you can set up, manage and summarize the CX Programs in your organization.
Assess your CX Maturity to shape your Program
Take the CX Maturity Assessment in the Program area of our Journey Management platform to benchmark and focus next steps to start optimizing your organizational readiness to improve the experiences of your customers.
By taking a Customer Experience Maturity Assessment, you can clearly understand the depth and breadth of what cross-departmental activities (now and in the future) impact Customer Experience and where you need to prioritize.
Go ahead and try it with colleagues to get an overall score across teams now.