Volume, Galaxy, Drivers and Sentiment share the same side panel. From there, you can configure the active visualization, manage concepts, apply filters, review documents and export results.
The panel remains in a consistent location, but the settings under Configure change according to the feature you are viewing.
Configure the active visualization
Open Configure to choose which concepts appear and how the results are organized.
Depending on the feature, you may be able to:
Display top concepts by prevalence
Explore conversation clusters
Show concepts linked to a numeric score
Show concepts linked to strong sentiment
Find concepts unique to an active filter
Use concepts from an existing concept list
Include or exclude conceptual matches
Change the percentage denominator
Compare volume by time, category, score, or numeric range
Choose the outcome displayed in Drivers
Change how Galaxy concepts are colored
Make one change at a time and keep the analytical question visible. This makes it easier to understand why the results changed. Feature-specific settings are explained in the corresponding Volume, Galaxy, Drivers and Sentiment articles.
Save and reopen a view
When the current concepts, filters, and feature settings create a useful analysis, select the save icon beside Select View.
Enter a name and optional notes. A useful name identifies the subject and comparison, while the notes can record the selected period, filters, outcome, or intended use.
Open Select View to return to a saved setup later. Before saving a view:
Confirm the selected feature
Review the active concepts and concept list
Check all filters
Confirm the percentage denominator
Review any score, date, category, or color settings
Add notes that explain how the view should be interpreted
Export an image of the visualization
In Export, use the image option to produce a PNG of the currently displayed concepts and filter settings.
Use an image export when you need to place the visualization into a presentation, report, or update. Before exporting, make sure:
Labels are readable
Unnecessary concepts have been removed
The correct filters are active.
The view does not contain unrelated selections
The image can be understood with a short title or caption
Export analysis data
Spreadsheet exports reflect the concepts visualized and the filters active in the current view. Select the export types you need, then generate the file.
Document Download
Exports document text with its associated metadata.
Use this when you need the supporting records for review, coding, reporting, or additional analysis.
Volume Export
Exports total matches, exact matches and the percentage of documents covered by the selected concepts.
The percentage in this export is calculated over total text analysis project documents, not the filtered subsets. Keep this denominator in mind when comparing the spreadsheet with a filtered visualization.
Drivers Export
Exports concepts, average scores, differences from the dataset average, Volume fields and example records for each concept.
Use it to compare drivers in a spreadsheet or prepare a reporting table. Treat the results as associations rather than evidence of causation.
Galaxy Concept-Concept Export
Exports a heatmap of the association scores between concepts.
Use it when you need a precise, tabular comparison of relationships that are explored visually in Galaxy.
Galaxy Concept-Filter Export
Exports association scores between active concepts and selected filters.
All documents are included as a reference. Select the filter values you want to compare before exporting.
This export is useful for identifying which concepts are more strongly associated with particular groups, categories, or segments.
Sentiment for Concept Export
Exports records for a selected concept with sentiment indicated by category and color coding.
Use it when you need to review how one concept appears across positive, negative and neutral contexts.
Sentiment Distribution Table Export
Exports concepts, exact-match counts, sentiment-category counts, sentiment percentages and example records for each concept.
Use it to compare the sentiment distribution of multiple concepts in a structured table.
Download matching records
Document downloads are available in XLSX or CSV format and are limited to 20,000 matching documents. Use the API for larger downloads.
The file reflects the current matching selection, so review all concepts and filters before downloading.
Prepare an export for others
An export should preserve enough context for someone else to understand it.
Before sharing:
Confirm the text analysis project and data period
Review active filters and concepts
Check the denominator used for percentages
Use the export type that matches the question
Give the file a descriptive name
Add a short explanation of what the export represents
Include relevant limitations, such as a small subset or missing metadata
Keep representative source records available to support the finding
Export is the bridge between discovering a pattern in Journey Insights Hub and using it in a spreadsheet, presentation, report, or downstream workflow.

