Cemantica

Use Configure visualization to control which concepts appear and how their match percentages and volume are displayed.

Configure your Analysis View

Create reusable concept lists, refine how concepts match your data, and apply the same analytical framework across Journey Insights Hub.

Organize your Analysis with Concepts

Use text analysis project metadata and concepts to isolate the records most relevant to your question.

Focus your Analysis with Filters

Read the original records behind a pattern and confirm what the results mean.

Review the evidence in Records

Shape each visualization around your question, preserve useful views and carry the results into reporting or further analysis.

Configure, save and export your Analysis

Choose which concepts appear, how matches are calculated, and how results are displayed

Configure Visualization: Analysis Tools

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Find answers and get help from Intercom Support and Community Experts

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Volume, creators and topics for your company.

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.