Once you've added your first questions in the Survey Builder, you can customize them to collect the information you need.
1. Adding and removing questions
To add a question:
Open your survey and select the Builder tab.
Browse the available question types on the left.
Drag your preferred question type onto the survey, or click Add Question.
Select the question to access its settings in the Properties panel.
Some of the available question types include:
Radio Button Group: Allow respondents to select one answer.
Checkboxes: Let respondents select multiple answers.
Rating Scale: Collect feedback using a rating scale.
Dropdown: Display answer options in a dropdown menu.
Single-Line Input: Collect short text responses.
Long Text: Allow respondents to provide detailed feedback.
Ranking: Ask respondents to rank items by preference.
Once you've added a question, you can also:
Duplicate: Create a copy of the selected question.
Required: Make the question mandatory.
Delete: Remove the question from your survey.
These options appear at the bottom of the selected question.
To remove a question, select it and use its delete control.
2. Customizing questions and answer options
You can customize each question based on the information you want to collect.
Select the question in the Builder.
Use the Properties panel on the right to edit its settings.
Update the question title, description, and available answers as needed.
For example, if you're creating a Radio Button Group question asking "How did you hear about us?", you could add:
Social media
Online search
Recommendation
Other
Managing answer choices
For questions with predefined answers, you can manage the options under Properties → Choices.
Here, you can:
Edit an existing choice by updating its text.
Click the + icon to add another choice.
Drag choices to change their order.
Use the trash icon to remove a choice.
For Radio Button Group questions, you can also enable Show the Clear button, allowing respondents to clear their selection.
For a Rating Scale question, you might ask "How satisfied are you with your experience?" and configure a scale from 1 to 5.
You can also configure question-specific requirements and validation rules where supported.
The settings available in the Properties panel will depend on the question type you've selected.
3. Adjusting question settings
You can control how questions are displayed throughout your survey.
In the Builder tab, open Question Settings in the Properties panel.
Here, you can customize:
Question description alignment: Choose where descriptions appear in relation to question titles.
Question numbering: Decide whether questions should be numbered.
Question title pattern: Control how question titles and required indicators appear.
Required symbol(s): Customize the symbol used for required questions.
Error message alignment: Choose where validation messages appear.
Restrict answer length: Set a general limit for text responses.
Restrict comment length: Control the permitted length of comments.
Auto-expand text areas: Allow text fields to expand as respondents type.
These settings help keep your survey consistent and easy to complete.
4. Adding and managing pages
For longer surveys, you can organize questions across multiple pages.
To add a page:
Open the Builder tab.
Click Add Page at the bottom of the survey.
Alternatively, open Properties → Pages and click the + icon.
In the Pages section, you can:
Add or remove pages.
Update the Page name and Page title.
Reorder pages by dragging them.
Show or hide page titles and numbers.
Enable grid layout.
For example, you might organize a customer feedback survey into three pages:
Page 1: Overall satisfaction
Page 2: Product experience
Page 3: Additional feedback
5. Configuring page navigation
You can control how respondents move through your survey.
In the Properties panel, expand Navigation.
The available settings include:
Survey layout: Choose how the survey is structured.
First page is a start page: Configure an introductory start page.
Auto-advance to the next page: Move respondents forward automatically when applicable.
Show navigation buttons: Display navigation controls.
Navigation buttons alignment: Position buttons at the top, bottom, or both.
Show the "Previous Page" button: Allow respondents to return to earlier pages.
Show the progress bar: Help respondents track their progress.
Show table of contents (TOC): Display an overview of survey pages.
Review before submit: Allow respondents to review their answers before completing the survey.
You can also customize the text displayed on the Previous, Next, and Complete buttons.
6. Question-level validation
You can also configure validation for individual questions.
Select the question in the Builder.
In the Properties panel, expand Validation.
Configure the available validation rules based on the question type.
You can also enable Required under General to make answering the question mandatory.
7. Configuring validation settings
Validation helps ensure that respondents provide the required information.
To configure survey-wide validation:
Open the Builder tab.
In the Properties panel, expand Validation.
Adjust the available settings.
Set focus on the first invalid answer
When enabled, the survey focuses on the first answer that doesn't meet the validation requirements.
Run validation
Choose when validation should be performed. For example, you can run validation
When switching to the next page.
Individual questions can also have their own validation requirements, depending on the question type.
8. Previewing your survey
Before publishing:
Click Preview in the top-right corner.
Answer the questions as a respondent would.
Check that the answer options display correctly.
Test required questions and validation messages.
Move between pages to confirm navigation works as expected.
Return to the Builder to make any necessary changes.
Tip: For longer surveys, consider enabling the progress bar so respondents can track how much of the survey they've completed.
The Survey Tool is available as part of the Cemantica JVMP plan. To learn more about JVMP and its capabilities, contact us at [email protected].