Using the Action feature, you will be able to elaborate and provide in-depth information about each one.
Available fields in an Action in Cemantica
From the journey map, you will see the Action overview: title, description and status.
Once you open the Action item:
You will able to find all the information such as:
Subject: Give a name to your Action item that will best represent it. This title will be reflected on the map and the Action board directly
Description: Here you can provide a long description about the Action and use bullet points, bold, italic, colors etc. to enrich your text
Persona: Personas linked to that Action
Status: Define the status / progress of your Action item
Owner: Assign an owner to the action item from the list of users of the system
Priority: You can easily prioritize your different action items using the "High, Normal or Low" statuses
Group: You can assign the Action item to a group with similar characteristics
Due Date: Assign a due date to the Action item to keep track of its progress
Linked Records: For each Action you can link a list of records such as Insights, Opportunities, Solutions, Journeys and Projects.
👉 Status, priority, tags and groups can be customized by an Admin user in your organization.