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Manage your organization settings

How to manage organization-wide users, roles and workspaces in Journey Insights Hub.

The Organization section provides an organization-wide view of users and access. Workspace Admins can view organization information, while Organization Admins can make changes.

Manage organization users

Organization Admins can review the users who belong to the organization and update their roles.

Roles assigned here apply across the organization, so use organization-level permissions when a user needs the same level of access broadly.

For more targeted access, workspace-level roles can be used instead.

Remove a user from the organization

Organization Admins can remove users who should no longer have access.

Removing a user from the organization also removes them from all of its workspaces.

Update the organization name

Organization Admins can edit the organization name directly from the Organization Settings page. Select Edit, make your changes and save when finished.

Create a workspace

Organization Admins can create additional workspaces to separate text analysis project, teams, or access.

From the Organization section:

  1. Select Create a workspace

  2. Enter a workspace name

  3. Select Create workspace

Once created, open the new workspace to begin assigning users and adding text analysis projects.

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